All this site falls under the French legislation on the copyright and the intellectual property. All texts, comments, works, illustrations and images, whether visual or audio, reproduced on the www.abeillus.com Website are protected by copyright, trademark and patent law. They are the full property of www.abeillus.com.
In application of the law of March 11, 1957 (article 41) and the code of the intellectual property of July 1, 1992, any representation, reproduction, modification, commercial use, partial or total as well as any transfer towards another site are prohibited, unless authorized by www.abeillus.com. The logos, visuals and pdf on the website www.abeillus.com are the exclusive property of their respective owners. Any reproduction integral or partial of this site or one of the elements, which composes it, is prohibited. www.abeillus.com reserves the right to claim damages in case of infringement and more generally infringement of its intellectual property rights.
1.4. Links management:
The site may contain links to partner sites or third parties. Considering that the site www.abeillus.com cannot control these sites and these external sources, www.abeillus.com cannot be held responsible for the provision of these sites and external sources, and cannot bear any responsibility as to the content, advertisements, products, services or other material available on or from such external sites or sources. Affixing a hypertext link to www.abeillus.com, using the Framing technique (copying pages found on other sites) or Deep linking (link pointing directly to an inside page) another website, on which one can land directly without going through the homepage of the site in question) is strictly prohibited. The user acknowledges that the use of the site www.abeillus.com is governed by French law.
The responsibility of www.abeillus.com cannot be engaged for the reliability of the transmission of data, times of access on the Internet network or networks connected to it. Abeillus Nature et Jardins declines any responsibility for any inaccuracy, inaccuracy or omission concerning information available on the Site; as well as for any damage resulting from a fraudulent intrusion of a third party having caused a modification of the information made available on the site.
In the event that any of the clauses of the present contract would be null and void by a change of legislation, regulation or by a court decision, this cannot in any way affect the validity and the respect of the Conditions of Application.
1.8. Applicable law-Litigation:
These conditions apply throughout the duration of online services offered by www.abeillus.com. In case of dispute, the User should first contact the company Abeillus Nature and Gardens, to obtain an amicable solution.
2. General Conditions of Sale
By placing an order with Abeillus ("Abeillus", "we", "our") products that are sold on the Site ("Products"), it will be considered that you have read, understood and accepted the present general conditions of sale of products online ("General Conditions of Sale"). Please read them carefully and, if you are not satisfied with their content, we advise you to contact our Customer Service before placing any order with us.
We may make changes to these Terms and Conditions at any time. For the date of the last update of these Terms and Conditions, please see the top of the page. Whenever you order Products from us, the General Conditions of Sale in force on the date of the order will apply to the contract concluded between you and us. If we have to modify the present General Conditions of Sale and if this has significant repercussions on your order, we will contact you in order to specify you the modifications made sufficiently in advance and the procedure to be followed to cancel the contract if these This does not satisfy you.
2.1 About Abeillus
All sales on this Website are made by Abeillus, whose head office is 14 Rue des Clos-Beauregards, 92500, Rueil-Malmaison.
2.2 Other policiess
Other policies, including the following, are also an integral part of these Terms and Conditions and should be read carefully before ordering:
- Cookies policy,
To make a purchase via the Website or to use any of the services or features that we make available on the Website, you will need to create an account. When you register, you must provide us with information about your name, phone number and e-mail address that must be accurate, current and complete in all respects. In the event of a change in the information provided during your registration, you must immediately modify your account online. We may make changes to the registration conditions at any time. In addition, when ordering, you must provide bank details. You represent and guarantee that the bank details provided during any order are both valid and correct and that you are the person whose name appears on the billing documents sent.
The purchase of Products via the Website is strictly limited to persons who can legally conclude contracts on the Website in accordance with French law.
2.4 Pricing policy
We have taken special care in preparing the content of this Website, in particular to ensure that the details, descriptions and rates mentioned when it is online are accurate. However, we will only accept orders if there are no significant errors in the description of the Products or their prices as they appear on the Website. All prices are inclusive of VAT and exclude shipping costs. The total amount of your order is the amount of the Products ordered plus VAT at the rate then in effect as well as the delivery charges mentioned during the payment process.
We do not charge your bank account until you have shipped your order. The prices of the products in your basket will always be identical to the most recent prices as they appear on the page containing the detailed information of the Products.
All Products are subject to availability. The rates as they appear on our Website will apply as long as the Products are available or during any period stipulated on it. We will inform you as soon as possible if the Products you have ordered are not available.
2.6. Order mistakes
You can correct any erroneous orders until you click the "Order" button (or equivalent) on the last page of the ordering process.
2.7. Confirmation and acceptance of your order
We will send you as soon as possible an order confirmation with an order number. If we are unable to honor your order after confirming it, we will notify you by email or telephone. We will confirm the acceptance of your order in an email that will tell you that the products have been shipped ("Shipping Confirmation"). A legally binding contract between you and us will be concluded when sending the Shipment Confirmation (or, in the unlikely event that, due to a processing error, no Shipment Confirmation would have been sent when the Products are shipped by us) ("Contract"). If you want information about your order, thank you to write to the following address firstname.lastname@example.org specifying your order number. We may reject your order if the product you wish to buy is no longer in stock, if we have identified an error regarding an item, or if we are unable to obtain authorization for your payment.
Our delivery methods may not all be available throughout metropolitan France.
We deliver the Products according to the delivery method you have chosen. When used, the term "business day" excludes Saturdays, Sundays and holidays. Upon delivery of the Products, we will provide you with sufficient information for you to exercise your legal right of withdrawal and so that you may address any request for retraction to the appropriate recipient or return the Products. For more information, please consult the sections on returns and the right of withdrawal of these Terms and Conditions.
If offered, free shipping will only apply to standard delivery. 24-hour delivery, express delivery and international delivery are excluded from this offer. We will make every effort to deliver the Products ordered within 3 to 8 working days from the date of conclusion of the Contract.
You must inspect the Products upon receipt and check that everything mentioned on the delivery note is present. We will consider that you have accepted the order unless you notify us otherwise (and we return the Products in accordance with your right of withdrawal or any other legal right (as stipulated in the clauses below).
2.10. Your right of withdrawal
As a consumer, you have the legal right to withdraw from a Contract within 14 days of delivery of the Products. This means that during this period, if you change your mind or decide, for any reason, that you do not want to keep a Product, you can notify us of your decision to cancel the Agreement and receive a refund. Your right to return Products to us applies to Products on sale.
The right to return items to us does not apply to Products (i) manufactured to your specifications; or (ii) who have been visibly personalized or (iii) who, by their nature, can not be returned or are likely to deteriorate or reach their expiry date promptly or (iv) who are may not be returned for reasons of protection or hygiene, if they have been unpacked on delivery.
To cancel a Contract, you must simply inform us of your decision to retract. The easiest way to do this is to send an email to email@example.com or contact our Customer Service by mail to the following address: Abeillus, 14 Rue des Clos-Beauregards, 92500, Rueil-Malmaison - France. If you send us a mail or email, please include information about your order to help us identify it.
If you retract within 14 days from the date of delivery of the products:
(a) You must return them to us as soon as possible (in the original packaging if there was one, and not opened) and at the latest within 14 days from the day on which you have notified us of your wish to terminate it;
(b) Products must be returned to us at the following address: Abeillus, 14 Rue des Clos-Beauregards, 92500, Rueil-Malmaison
(c) Customers wishing to return Perfumery Products must adhere to the applicable labeling and packaging guidelines established by the Post Office or any other shipping service used;
(d) In case of sending by mail, we recommend that you ask for proof of shipment as we do not assume any liability for Products lost during shipment;
(e) We will refund the price of the Products. However, be aware that your refund may be reduced to reflect any devaluation of the Products if you have manipulated them in a manner that would not be permitted.
(f) We will refund the delivery charges you have paid, although, as permitted by law, refunds are offered according to our Refund Policy.
(g) If you cancel your order without returning the Products within 14 working days of notification of your desire to cancel the order, we will be entitled to retain the refund amount.
2.11. Your other rights to return Products
Remember that when we accept your product order on this website, you are entering into a legally binding contract.
We are committed to delivering you Products that conform to those you ordered. As a consumer, you have rights under the law if the Products are defective or do not conform to their description.
We are subject in particular to the conditions of legal guarantees provided for in articles L. 217-4, L. 217-5 and L. 217-12 of the Consumer Code and articles 1641 and 1648 of the Civil Code.
These rights (which are summarized generally below) do not affect your right to choose to return the Products and obtain their refund under the above clause or to avail yourself of any other provision hereof.
If the Products do not comply, you can refuse them on delivery or send them back to us in their original packaging, if there was one, indicating the reason for refusal on the delivery note or the invoice, charges being at our expense.
You may request the Products to be fixed or a new delivery in accordance with your order. If the repair and replacement are impossible, you can ask for the cancellation of the Contract and the refund of the sums paid where to keep the Products by asking for a reduction of their price. You can send your request by email to firstname.lastname@example.org or by registered letter with acknowledgment of receipt to the following address:
Abeillus, 14 Rue Clos-Beauregards, 92500, Rueil-Malmaison - France
We will respond as soon as possible.
Under certain conditions, you may in accordance with the law exercise a warranty action against hidden defects, or activate a possible commercial guarantee applicable to your order.
However, we can not be held liable if the breach of the Contract or its improper performance is due to an action on your part, to an unforeseeable and insurmountable event of a person outside the Contract (our service providers are not considered as such ), or a case of force majeure.
2.12. Our liability if you suffer loss or damage
We are liable to you in the event of loss or foreseeable harm to us. If we do not comply with the provisions hereof, we are liable for any loss or damage you have suffered that is the foreseeable result of the breach of this agreement or of a breach of an obligation that you could reasonably expect from the from a professional. Losses or damages are foreseeable either if it is obvious that they will occur or if, at the time of the conclusion of the Contract, we and you knew that they were likely to occur, for example if you mentioned them with us during the sales process.
We do not exclude or limit, in any way, our liability to you if it is against the law. This includes liability for death or personal injury caused by our negligence or that of our employees, agents or subcontractors.
We only deliver Products for domestic and private use. You agree not to use the Products for any commercial, professional or resale purposes and we assume no liability to you for loss of profits, loss of business, interruption of business or loss of business opportunities.
2.13. Questions and complaints
If you have any questions regarding these General Terms and Conditions of Sale or if you wish to inform us of any problem concerning the Products, contact us by email at email@example.com or at the following address:
Abeillus, 14 Rue Clos-Beauregards, 92500, Rueil-Malmaison
If, after having contacted us and at the end of the complaint procedure, you still feel that your complaint has not been satisfactorily resolved, you can freely appeal to a mediator in accordance with Article L. 612-1 of the Consumer Code.
You can also use the online dispute resolution platform set up by the European Commission.
2.14. Transfer of rights
We may transfer our rights and obligations hereunder to another corporation and we will always notify you in writing if this is the case but this will not affect your rights and obligations hereunder. You may only transfer your rights and obligations hereunder to another person if we have accepted it in writing.
2.15. Governing Law, Jurisdiction and Language
The Website, any content present on it and any contract concluded as a result of its use are governed by French law. The parties agree to submit any dispute to the exclusive jurisdiction of the courts of Paris, France. All contracts are concluded in French.
For the purposes of the Data Protection Act of 6 January 1978, as amended (the "Data Protection Act"), the term "personal data" means any information relating to a natural person identified or who can be identified, directly or indirectly (eg a name and surname, date of birth, etc.) ("Personal Data") and the controller is Abeillus SAS, a company registered in Paris under number 840 109 318 with the registered office is located at 14 rue des Clos-Beauregards, 92500 Rueil-Malmaison.
3.1. The information we collect with you
The information you provide us with.
You may provide us with information about you by completing forms on our Website https://www.abeillus.com or by contacting us by phone, email or other. This includes information you give us when you create an account to use our Website (a mandatory step to use certain services and features), to subscribe to our service or to place an order through our Website. This information may include your name, address, phone number, email address and credit / debit card information (if you wish to place an order through our Website). When you create an account to use our Website, you may consult your Personal Data in the "My Account" section. You can go directly to this section to change them, for example if you move. If you forget your password, simply click on the "Forgotten password" link on the registration or login page and an email containing your decrypted password will be sent to the email address provided during your registration.
The information we collect about you.
During each of your visits, we may automatically collect the following data:
- technical data, including the Internet Protocol (IP) address used to connect your computer to the Internet, your connection information, the browser type and version, your time zone, the types of extensions of your browser and their versions, the operating system and the platform; and
- data concerning your visit, including all the Uniform Resource Locators (URLs) consulted before, during and after our Website (including date and time); the products you have viewed or researched; page response times, download errors, length of visits to certain pages, interactions with these pages (such as scrolling, clicks, and the path of your mouse) as well as the methods used to leave this page and all telephone numbers used to contact our customer service.
The information we receive from other sources.
We may receive information about you if you use any of the other websites that we (or any member or brand of our group) administer or any of the services we offer. In this case, we will specify that we have collected data that may be shared internally and associated with data collected on this Website. We also work closely with third parties (including, for example, business partners, subcontractors in technical services, payment or delivery services, advertising agencies, analysis service providers, providers of research data, credit control agencies) that may provide us with information about you.
3.3. The use of your Personal Data
We use Personal Data about you for the following purposes:
- Administration of our Website: the information that you transmit to us allows us to (i) honor your order (which includes the confirmation of your order and the sending of messages in case of problem to honor it), (ii) make sure your order is delivered and (iii) keep your account up-to-date.
- Customer Service: We ask for your contact information, including your email address and telephone number, to answer any questions you may have regarding the use of our Website and to inform you of the status of your order.
- Direct Marketing: We want to keep you up-to-date with our latest products, send you promotional offers and invite you to exceptional events.
- Electronic marketing. If you are already one of our customers, we will contact you electronically (e-mail or SMS) only to present products or services that we consider similar and complementary to those you have already acquired. Otherwise, we will only contact you electronically if you have explicitly consented to it. If you are a new customer and if we allow specific third parties to use your data, we (or they) will only contact you (contact) electronically if you have explicitly given your consent.
- Our service: we will only contact you to let you know about the evolution of our service.
- Our Website: we will only contact you to ensure that the content of our Website is presented in the most efficient way possible for you and your computer, and to improve your comfort of use.
Personal Data that we collect from you.
We will use this information for the following purposes:
- Administration of our Website: administer our Website and manage its internal functioning, including troubleshooting, data analysis, tests, research, statistics and surveys.
- Improvements to the Website: improve our Website to ensure that its content is presented in the most efficient way possible for you and your computer or other device.
- Customer Service: The information we collect from you will allow us to (i) make you benefit from the interactive features offered by our Website, when you wish, (ii) measure or understand the effectiveness of the advertisements we offer you and provide you with advertisements that will catch your attention and (iii) make suggestions and recommendations to you and other users of our Website about goods or services that may be of interest to you or others.
- Security of our Website: as part of our desire to ensure the security of our Website.
Personal Data that we receive from other sources.
We may associate this information with the information you transmit to us and the information we collect. We may use this information and the data collected for the purposes mentioned above (depending on the types of information we receive).
Disclosure of your Personal Data - recipients of your Personal Data:
We may share your Personal Data with members or brands of our group, which includes affiliates that are, directly or indirectly, under the control of Abeillus SAS.
At all times, we may use other legal and natural persons whom we select and control with great care, so that they may act on our behalf in the course of the operation and constant improvement of this Website. We may share information about you with specific third parties that have adequate security measures in place for the protection of personal data, including business partners, suppliers and contractors, in the context of personal data protection, regarding execution of any contract that we enter into with them or with you (for example, to process your order and update your account, including authorization and validation of card transactions credit or debit, delivery, data analysis). These legal or natural persons may be authorized to have access to your Personal Data as part of their missions but they will not be able to use them for any other purpose.
3.4. Place of storage of your Personal Data - Transfers - Security
We use encryption technologies to ensure that all transaction information has the most stringent safeguards. This information includes credit and / or payment card details, contact information, other names and contact information you provide when you place an order and want it delivered to another address, as well as your purchase history. If you have consented to this before entering the information necessary to process your order, our Website will keep your Abeillus account information such as your name, address, email address and purchase history. Each time you log in to your Abeillus account to place a new order, you will need to re-enter your credit or debit card information. If we have assigned you a password (or if you have defined it) that allows you to access certain parts of our Website, you are responsible for maintaining its confidentiality. We ask you not to share it with anyone.
Unfortunately, the transfer of data over the Internet is never completely safe. We do everything in our power to protect your Personal Data, however, we cannot guarantee the security of the data transmitted to our Website and any transmission is done at your own risk. Once your information is received, we will use strict procedures and security measures to prevent unauthorized access.
3.5. Third party websites
3.6. Refusal of communication by e-mail, SMS, postal mail or other communication channels
At any time, you may ask us to stop sending you marketing communications (i) by email, SMS, mail or other communication channels. For this write an email to firstname.lastname@example.org.
3.7. Access and modify your Personal Data
The Loi Informatique et Libertés authorizes you to access the Personal Data that we hold about you and to modify them if they are incorrect. You have the right, for legitimate purposes, to prohibit us from processing your Personal Data. If you wish to exercise this right, go to the "My Account" section or contact us by email at email@example.com or at the following address: Customer Service / Abeillus / 14 Rue des Clos-Beauregards, 92500, Rueil-Malmaison.
You may also make a claim or prevent the use of your Personal Data for purposes other than those for which it was originally collected by contacting us at the aforementioned email address or mailing address.
Right to erasure: Any request for deletion or removal of your Personal Data, including information published online, should be addressed to firstname.lastname@example.org.
Right to portability: if you wish to access Personal Data that you have communicated to us in electronic form, or if you want this Data to be transferred to a third party, please send your request to email@example.com.
Data Storage Policy: We will not store your Personal Data for longer than is necessary for the purpose for which it was collected or as required by law.
3.10. No Waiver
3.11. Governing Law, Jurisdiction and Language
This Website, any content present on it and any contract concluded as a result of its use are governed by French law. In case of dispute, the User should first contact the company Abeillus Nature and Gardens, to obtain an amicable solution. The parties agree to submit any dispute to the exclusive jurisdiction of the courts of Paris, France. All contracts are concluded in French.
Date of last update: Nov 2018